COMPANY - LIMITED WARRANTY
Terms & Conditions for Limited Warranty and Repairs
All Precix mechanical components are warranted against manufacturer's defects in material and workmanship for a period of 6 months from the time of shipment from Precix facilities. All Precix electrical components are similarly warranted for a period of 1 year from the time of shipment from Precix's facilities. Precix's sole obligation under this warranty is limited to repairing the product or, at its option, replacing the product, without additional charge, provided the item is properly returned to Precix for repair as discussed below. The provisions of this warranty shall not apply to any product which has been subjected to tampering, abuse, improper set up or operating conditions, misuse, lack of proper maintenance or unauthorized user adjustment. Precix makes no warranty that its products are fit for any use or purpose to which they may be put by the customer, whether or not such use or purpose has been disclosed to Precix in specifications or drawings previously or subsequently provided, and whether or not Precix's products are specifically designed and/or manufactured for such a purpose.
NOTE: Drive motors (servo or stepper) are considered "mechanical components".
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED.
ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESSED, IMPLIED, OR ARISING BY OPERATIONS OF LAW, TRADE USAGE, OR COURSE OF DEALING, ARE HERE DISCLAIMED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
LIMITATION OF REMEDY
In no event shall Precix be liable for any incidental, consequential or special damages of any kind or nature whatsoever. Precix is in no way liable for any lost profits arising from or connected to this agreement or items sold under this agreement, whether alleged to arise from breach of contract, expressed or implied, or in tort, including, without limitation, negligence, failure to warn, or strict liability.
Before returning any equipment in or out of warranty, the customer must first receive a return authorization number and packing instructions from Precix. No claim will be allowed nor credit given for products returned without such authorization. Proper packaging and insurance for transportation is solely the customer's responsibility. After approval from Precix, the product should be returned with a statement of the problem and transportation prepaid. If upon inspection, warranted defects exist, the product will be repaired or replaced at no charge and shipped, prepaid, back to the customer. Return shipment will be by common carrier (e.g. UPS). If rapid delivery is requested by the customer, then such transport is at the customer's expense. If an out-of-warranty situation exists, the customer will be notified of the repair costs immediately. At such time, the customer must issue a purchase order form to cover the cost of the repair or authorize the product to be shipped back as is, at the customer's expense. In any case, a restocking charge of 20% will be charged on all items returned to stock.
Repairs are ordinarily done at Precix's Vancouver, Canada facility where all necessary instrumentation is available. This instrumentation is difficult to transport so that field service is severely limited and will only be supplied at Precix's discretion. If field service is required and is performed at Precix's sole discretion , all relevant expenses, including transportation, travel time, subsistence costs, and the prevailing cost per hour (eight hour minimum) are the responsibility of the customer.
Precix is not liable for delay or failure to perform any obligations hereunder by reason of circumstances beyond its reasonable control. These circumstances include, but are not limited to, accidents, acts of God, strikes, or labor disputes, laws, rules, or regulations of any government or government agency, fires, floods, delays or failures of carriers or suppliers, shortages of materials, and any other event beyond Precix's control.
ENTIRE AGREMENT/GOVERNING LAW
The terms and conditions contained herein shall constitute the entire agreement concerning the terms and conditions for the limited warranty described hereunder. No oral or other representations are in effect.
This agreement shall be governed in all respects by the laws of British Columbia. No legal action may be taken by any party more than 1 year after the date of purchase.
Precix reserves the right to change designs, specifications, prices, and any applicable documentation without prior notice.